We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return and exchange process.
You have 14 days from the date of delivery to return your items.
Items must be unworn, with original tags attached, and in original packaging.
Items must be returned in their original packaging with all accessories included.
Contact our customer service team at +92 300 1234567 or email info@barecomfort.com with your order number and reason for return.
We will provide you with a return authorization number and return instructions via SMS and email.
Pack the item securely in its original packaging with tags attached. Include the return authorization number inside the package.
Our delivery partner will pick up the return package from your address. We will contact you to schedule a convenient pickup time.
Once we receive and inspect your return, we will process your refund within 5-7 business days. You will be notified via SMS and email.
Since we accept Cash on Delivery, refunds will be processed via bank transfer to your account. You will need to provide your bank account details for the refund.
Refunds are processed within 5-7 business days after we receive and inspect your returned item. You will receive an SMS and email confirmation once the refund is processed.
Original shipping charges are non-refundable. However, if you received a defective or incorrect item, we will cover the return shipping costs.
Items that have been worn, washed, or damaged
Items without original tags or packaging
Items returned after the 14-day return period
Items that have been customized or altered
We currently do not offer direct exchanges. If you need a different size or color, please return the item following our return process and place a new order for the item you want.
This ensures you receive the correct item quickly and helps us maintain our inventory accuracy.
If you receive a defective item or an item that doesn't match your order, please contact us immediately at +92 300 1234567 or info@barecomfort.com. We will:
Please report defective or incorrect items within 48 hours of delivery for fastest resolution.
Our customer service team is here to assist you with any questions about returns or exchanges.
Customer Service Hours: Monday - Friday: 9:00 AM - 6:00 PM PKT | Saturday: 10:00 AM - 4:00 PM PKT
