+92 300 1234567 info@barecomfort.com

Got Questions? We Have Answers

Find answers to the most commonly asked questions about our products, shipping, returns, and more. If you can't find what you're looking for, feel free to contact us at +92 300 1234567 or info@barecomfort.com

How do I know my size?

We provide a detailed size guide on our website with measurements in centimeters. You can visit our Size Guide page for comprehensive sizing charts for bras, panties, nighties, and shapewear. You can also contact our customer service team at +92 300 1234567 for personalized sizing assistance.

What if the size doesn't fit?

If the size doesn't fit, you can return the item within 14 days of delivery. The item must be unworn, with tags attached, and in original packaging. Please see our Returns page for detailed return instructions.

How long does shipping take in Pakistan?

We deliver to all major cities in Pakistan within 3-5 business days. For remote areas, delivery may take 5-7 business days. Free shipping is available on orders over Rs. 3,500. For more details, visit our Shipping Info page.

Do you ship to all cities in Pakistan?

Yes, we ship to all cities and towns across Pakistan. Delivery charges may vary based on location. Free shipping is available on orders above Rs. 3,500.

How can I track my order?

Once your order is confirmed, you will receive an SMS with your order number and tracking details. You can also contact us at +92 300 1234567 or info@barecomfort.com for order updates.

What is your return policy?

We offer a 14-day return policy on all unworn items with tags attached. Items must be in original packaging. Please see our Returns page for more details and return instructions.

How do I return an item?

To return an item, contact our customer service team at +92 300 1234567 or info@barecomfort.com with your order number. We will provide you with return instructions. Items must be unworn, with tags attached, and in original packaging.

How long does it take to process a return?

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. You will be notified via SMS and email once the refund is processed.

What payment methods do you accept?

We currently accept Cash on Delivery (COD) only. Payment is made when you receive your order. No advance payment is required.

Is Cash on Delivery available everywhere?

Yes, Cash on Delivery is available for all deliveries across Pakistan. Payment is collected in cash when you receive your order.

What materials are your products made from?

Our products are made from premium quality materials including cotton, spandex, lace, and microfiber. We prioritize comfort, durability, and breathability in all our designs.

How do I care for my undergarments?

We recommend hand washing in cold water with mild detergent. Avoid using bleach or fabric softeners. Air dry your items and avoid direct sunlight. For detailed care instructions, check the care label on each product.

Are your products suitable for sensitive skin?

Yes, many of our products are made from hypoallergenic materials. However, if you have specific skin sensitivities, we recommend checking the product description for material details or contacting our customer service team for recommendations.

How can I contact customer service?

You can reach our customer service team via phone at +92 300 1234567 (Mon-Fri: 9:00 AM - 6:00 PM PKT) or email at info@barecomfort.com. You can also visit our Contact page to send us a message.

What are your business hours?

Our customer service team is available Monday to Friday from 9:00 AM to 6:00 PM PKT, and Saturday from 10:00 AM to 4:00 PM PKT. We are closed on Sundays.

Still Have Questions?

Can't find the answer you're looking for? Our customer service team is here to help!